Help Center

How can we help?

Popular topics: File Requirements, Uploading a File, Tracking Your Order

How can we help?

  1. Gelato Globe
  2. FAQ
  3. Account

How we can help you?

Account

  • How to remove (delete) a User?
  • How to change file configuration?
  • Why can't I log in?
  • How can I change the orders approver?
  • Where can I find my account admin?
  • Can I change the language of the Gelato application?
  • Link to join my company's Gelato account doesn't work. What should I do?
  • Can I change the account owner?
  • How do I reset my password?
  • How can I change my personal information?
  • Is it possible to add users but not invite them yet?
  • How can I ensure that users can download files?
  • What is the easy business cards solution?
  • Why can users see payment methods that are not enabled for their group?
  • How do I set up an approval process?
  • Can you invite a new user to my organization's account?
About Gelato Blog Privacy Policy Contact us