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  1. Gelato Globe
  2. FAQ
  3. Placing orders

How we can help you?

Placing orders

  • Are there any delays due to COVID-19?
  • Can I save my editable template once I customized it?
  • How do I print a new file?
  • How much is the customs fee?
  • Can I choose a different quantity than the one displayed at checkout?
  • Can I send to multiple addresses?
  • Do you print locally in this country?
  • Do you ship to this country?
  • How do I cancel my order?
  • How much will my order cost?
  • How long it will take to deliver my products?
  • I am unable to place an order, what should I do?
  • Can you deliver on a specific day?
  • Can you deliver before the estimated delivery date?
  • Do you support envelopes?
  • The shipping address is in Korean / Chinese / Japanese / Russian. How do I know if it is correct?
  • Why do I need to add shipping information in local languages for some countries?
  • Why there is a character limit in the address lines?
  • What paper type should I choose?
  • I would like to use a different payment method, what should I do?
  • I would like to order a specific format but it is not available on the platform, what should I do?
  • How do I order my business cards via simple flow solution?
  • I need to send an order to a hotel. What should I do?
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