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Getting Started Guide for Free Trial Accounts

In some case, you might want to try Gelato Globe full functionalities for 14 days before committing to a full account or simply use the power of our global network of print and logistics partners (we print locally in 30 countries and ship to 180+ countries and territories worldwide) to produce a single order for your next event. 


In this article:


Open a free trial account

The first thing to do is to create a 14-day free trial account.

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Get a real-time quote

Every Gelato account contains a section named Prices that allows you to see all the products and formats we support as well as to get a quote in real-time.



Design requirements

Before you start uploading files to Gelato, we recommend getting familiar with our design requirements.



Upload a file

There are 2 ways to upload files to your Gelato account: You can either upload PDF files or upload the original artwork (e.g. InDesign file) via our free Print Plugin for Adobe.



How to place an order

Placing an order with Gelato is super easy and only takes a few clicks! Just add your files to the cart, add a shipping address and recipient, select quantities and shipping method, enter your credit card and you are good to go! 

Note: During the free trial period you will be able to pay only by credit card.



Amend and cancel orders

Gelato sends your order to print at midnight (in the country of delivery). You can cancel or modify an order on the same day it is placed but before midnight in the destination country (that is based on location to which it is to be shipped).



Track orders 

All orders ship with a tracking number that can be used to monitor the status of the package in transit. 


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