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Some of the items in my invoice don't belong to my department/entity. How is this possible and how can I get my invoice reissued?

You will receive invoices for purchases made on Gelato where your department/entity was selected during the billing step of the ordering process. It is possible that your department/entity was selected by mistake. Please send an email to invoice@gelato.com with details if you want us to reissue an invoice.

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