1. Get started
Simply sign into the app with the email and password associated with your Gelato Globe account.
Note: You need to be a registered user in order to sign in as sign up is not possible via the app.
2. Access any file
- Access your entire library and add as many items to the cart as you want to.
- Preview your files
- Edit templates to personalize business cards, sales material, or any other customizable file within your library
- View the file details
3. Simple check-out
- Select any of your saved shipping addresses, recipients and billing entities
Note: The app supports multi-item and split ordering therefore for each item, you can select a different quantity and shipping method.
Note: The cart synchronizes with the web app, so you can add an item to cart on the web and complete the purchase in the app (and vice-versa).
- Payment process remains the same as via desktop - the app supports payment by invoice, credit card, and payment request - depending on your account settings
4. Track your order
- View the status of your order
- Download a PDF confirmation of the order
- Track the parcel with the shipping provider
Note: In case you need our customer service assistance you can easily find a link to initiate a live chat as well as a link to visit the Help Center directly in your account screen.
