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I wasn't at the office when the delivery took place, where is my parcel now?

Most of the packages are delivered directly to the address provided at the checkout. If the given address was incorrect or nobody was present, the shipping provider will either attempt a second delivery on the next working day or deliver the parcel to a pick-up point. This can be checked using the tracking link in the order history. In some cases, the parcel may be sent back to us. If that happens, please contact our support team

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