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Fonts not embedded, getting changed or broken/mixed up

This error occurs when fonts are not embedded in PDF



  • Always have 'Fonts Embedded' option checked on while exporting the file as PDF. This option is selected by default in Indesign CC.
  • Make sure PDF/X-4: 2010 format is selected while exporting PDF from MS office applications
  • Always use Gelato Print Preset ‘Gelato Standard 1.4 (PDF/X-4 Coated GRACoL 2006)'
  • Keep ‘Preflight’ enabled in InDesign
  • Check Preflight errors in the same window before exporting PDF


Note: Also, this issue occurs when files from MS Office are saved to PDF, and PDF/X-4: 2010 format is not selected. Refer here to know more

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