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Understanding My Payment Methods

As a Regular User, you were assigned the Access to your Gelato account based on your role within organisation. Your Account Admin has discussed internally and decided to setup the account, to allow certain users the rights to perform specific actions.

Your account Admin chooses which Payment Methods to use for ordering on Gelato. Ways available to pay for your orders on Gelato:

  • Pay with card
    • Using corporate cards registered for all users or allowing individual users to register and use their own cards
  • Pay by invoice
    • If your organisation has entered into a subscription contract with Gelato to enable invoicing (fastest way for checkout when placing orders)
  • Internal payment request
    • Sent to one or more Account Admins for payment approval after the order is confirmed. Payment is approved by Admin, and processed by one of the above two methods to complete placing the order

When you are logged in to Gelato, select 'Team>Groups' on the left menu options. The available payment method based on the Groups you are a member of, shows here. If you are member of multiple groups, the respective payment methods applicable for those user groups will show here and you can choose from them when checking out an order.

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