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DDP - shipping to countries where we don't print locally

What DDP is

Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs paid.
When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, customer is liable to pay any inbound duties and taxes which local customs authority deems appropriate.

Delivered Duty Paid (DDP) is a way to pre-pay customs fees at the border to ensure faster and smoother delivery of your order. We are currently using SingPost's DDP service to deliver to these countries:

  • Indonesia
  • Japan
  • Malaysia
  • Philippines
  • South Korea (Republic of Korea)
  • Taiwan
  • Thailand
  • Vietnam

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All orders placed using SingPost will have an estimated customs fee automatically included in their total shipping cost. Pre-paid customs is available for any product ordered from Gelato. We are looking at additional DDP services for shipping to other countries as well, but our main focus is  getting local production in more countries. 

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