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Order to multiple locations

Multiple locations orders

If you want to order the same set of designs to multiple addresses or countries at the same time, you can create a bulk order. The process is shown in the following video:

Note: We recommend to select no more than 10 different files at the same time in order not to excessively slow down the process.

 

  • Go to the Library, and select the item(s) you wish to order by marking the checkbox next to each file

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  • At the top right corner of the page, click on Order to multiple locations. Then click on the cart icon to see the items in cart and select Continue order.
  • Next step is to choose or add the shipping addresses to where the items shall be delivered. When ready, click Continue and select the recipient from a list pre-loaded on your account by your Admin, or add a new one, if needed. This should include both full name and phone number (preferably mobile to receive order tracking information).

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  • Proceed by clicking Continue, and then can select the quantity for each item.

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  • Click Continue and select the shipping method among the ones available. An estimated delivery date is displayed. Note: Please be aware that some shipping methods may not be available for all countries.

  • Click Continue and select a payment method among the ones available. The available options are defined - depending on the user group you belong to - by your account Admin. If 'Company invoice' is available and selected, you will be asked to choose among a list of billing entities defined by your admin. As an additional step you may be asked to select a cost center linked to the selected billing entity or to enter a PO number. 

  • Review you order confirmation page and perform any file edit before confirming the order. Once the order is confirmed you will get an order ID and decide to send a tracking link SMS to the recipient. Your orders will always appear in your order history (Orders menu on the left of your Gelato library).

 

 

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