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Notifications

Types of Notifications: Notifications are a way for you to stay up to date with all events connected to your Gelato Globe account. You can view/change your notification settings by clicking on button with initials in the top right hand corner. Then select "Account" from the drop down. "Notifications" appears on the left hand side. The types of notifications that are available are:

  • Order Confirmation: You will receive an order confirmation to your email address for each order placed in the account. Account admins can opt to get the these notifications every time a colleague places an order
  • Satisfaction survey: The survey is shared when you place an order. Gelato Globe would like to know about your experience of placing the order
  • Account Invitation: You will receive an email confirmation every time an invitation you sent has been accepted. Any pending invitations can be reviewed in the "Users" section, where customers can chose to resend the invitation to particular users
  • Pending payments: Notifications will be sent if there are orders waiting approval or pending payments older than 24 hours. These can also be viewed in the order history panel
  • SMS notifications: You can choose to get notifications about your order updates and shipment tracking
  • Gelato Newsletter: Gelato sends newsletter with product and feature updates
  • Receive biweekly account activity emails: Are email summary of activities on your Gelato Globe account

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