How can we help?

Follow

Requests for Additional Products/Formats

If you would like to order a product, format, or a quantity that is not supported by Gelato:

  • Consider using one of our standard print products: Click here to check if one of our standard print products can be used as an alternative. We have a wide offering of print products that satisfy the needs of our global customers.
  • Help us expand our product offering: We are constantly expanding our product offering. If you would like us to add a product or format in the future, please send an email to support@gelato.com. Please provide expected annual order volume or importance of this product/format so that we can prioritize the request for you.
  • Request a quote for high volume orders: Send an email to support@gelato.com if you would like to place a high volume (~EUR 50k) order. Gelato will evaluate and confirm if it can provide the order within 72 hours along with a price quote. Please include relevant information about the request, specifically country of delivery, quantity, product details/size, and date needed. If you have the designed file ready that would also be helpful to assess the feasibility and cost.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request