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Adding a Recipient

You can add a recipient in the order flow by typing in recipient name & phone number during the Checkout, under 'Shipping options'. If the delivery is for you, you can select "Change to me" for automatically filling in your account details as per your Account profile info. It is crucial to provide a valid recipient phone number during the ordering process. Our shipping partners require this to contact recipient and ensure successful delivery, especially for express and cross-border shipments.

You can also pre-populate recipients by selecting "Shipping" on left side of the page once logged in to Gelato Globe. If you are an Admin, you will see "Company recipients" & "Personal recipients". An Admin only can add & see list of Company recipients here as well as in the order checkout flow. Regular users will just see "Personal recipients".

Option to "Add new" recipient is available to create a list of recipients. The recipients populated here will be available to select from in the Order Checkout flow.

To ensure privacy, one Regular user's "Personal recipients" are not visible to other Regular users.



An Account Admin can only add & view 'Company recipients'


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